Techniques and Handling Methods Suggested
The training techniques and behaviour modification methods suggested or shown to be used by Believe In Magic Dog Training & Behaviour are designed to be kind, fair, force-free and non-aversive. Harsh handling of dogs, physical force and the use of punitive methods/ punishment/ corrections or equipment designed to be aversive (including choke chains, check chains, prong collars, spray collars, e-collars or any other device deemed unacceptable by the trainer/ behaviourist) are not to be used.
Payment, Refunds and Cancellations
Any Online Course must be paid for at the point of booking.
Standard Cancellation and Refund Policy
Self Paced Online Courses & Webinars
(a) If you work through the first module of an online course and are not totally happy with it, then we will refund your money. Unless stated otherwise you request needs to have been submitted within 7 days of starting or within the Statutory 14 days after purchase. If you have accessed more than the first module then a refund will not be given.
I believe in our training and courses and thousands of dogs and their guardians have experienced fantastic support, guidance and results from investing in our training and courses. This type of progress requires that you follow the course and do the work. You must demonstrate that you have participated in the Course by accessing course content and starting the methods before requesting cancellation of your course and refund. We may request the submission of completed worksheets, activities and exercises in considering your refund request. A change of mind does not constitute a valid reason for cancellation and request for a refund. In considering your refund we may also charge an admin fee at our discretion.
(a)Requests for refunds must be made in writing to me within the defined refund period as listed above at [email protected]
(b) If you receive your money back you must delete every copy of the product that you have downloaded as well as copies you have placed on other devices or media.
Tickets to Live Webinars are non-refundable but are completely transferable. If you would like your ticket to be transferred to someone else, please email their full name and email address to [email protected] no less than 2 working days prior to the event.
Live Webinars: Believe In Magic Dog Training & Behaviour reserves the right to change the event at any time, this includes time and date. In the unlikely event that this will happen, every effort will be made to ensure a Live Webinar of an equivalent topic and standard on a similar day and time to the originally planned webinar.